All orders are sent out via royal mail tracked service, we aim to have your items shipped within 2 days of you placing an order.

You are welcome to return orders within 28 days, with the exception of personalised items - unless of course there is an error on our part. 

If you would like to return an item please email us at toakleycoolpawtraits@outlook.com with the details and we will give you a return address.